Back to top

Psychological, Psychosocial, and Learning Support

INRS offers various free and confidential services to members of its community experiencing personal, employment or academic difficulties, such as a self-help network, professional support and self-care tools. These resources are available, as the case may be, during working days or at any time.

Professional assistance

Anytime (24/7)

The Employee and Student Assistance Program (PAEE)

The Employee and Student Assistance Program (PAEE) is a professional assistance service, provided by TELUS Santé, that is there to help solve your problems. You’ll get help and support for minor personal problems. For more complex problems, the assistance program should redirect you to other resources.


The PAEE is an immediate or short-term, confidential, no-cost professional counselling service that you can access at any time.

It helps people dealing with issues find solutions before the situation gets worse. The end goal is to help those seeking assistance to regain their personal well-being, health, and quality of life of as quickly as possible. Help is discreet and immediate. No one will know you are using the program, unless you tell them yourself.

Your INRS Employee and Student Assistance Program includes four (4) free hours per year from January 1 to December 31, all types of service combined :

  • Psychological support, Legal, Financial, Career guidance, Psychoeducation

Contact your PAEE

To start making the changes you need to feel better, find answers to your questions, solve problems, make choices or better understand yourself, call toll-free 1-855-612-2998.

Online :

or download the application

To log in

  • Select your preferred language before logging in.
  • Use the username and password sent to you by e-mail to log in. If you do not know this information, please consult Espace RH (VPN required or access via the INRS network).
  • Create an account to access a personalized service (optional)


If you have any questions about this service, please contact

On workdays

Psychological, psychosocial, and learning support service

For a crisis intervention, a one-time consultation or a psychological follow-up to discuss your situation, to explore avenues of resolution or recovery and to be directed to the most appropriate resource for your needs, you can contact the INRS professional assistance at

Insurance for private consultations

  • The Desjardins plan for international students offers a few meetings with a psychologist reimbursed up to a maximum of $500 per year. Check with your insurer.
  • The ASEQ group plan offers meetings with a psychologist or psychotherapist that are reimbursed up to a maximum of $500 per year, but you pay the first $50 for each visit. Check with your insurer.

For more information, contact the student record contact in your research center, the student who is mentoring you or the person responsible for Student Life Services.

Emergencies and crisis

For emergency assistance, please contact Centre de prévention du suicide at 1-866-277-3553.

Crisis centers

For a crisis situation requiring lodging, temporary daily support, or onsite intervention, please contact the crisis centre in your area on the Regroupement des services d’intervention de crise du Québec website .

  • Eau Terre Environnement Research Centre
    Québec City crisis centre 
  • Armand-Frappier Santé Biotechnologie Research Centre
    L’Îlot crisis centre 
  • Urbanisation Culture Société Research Centre
    Le Transit crisis centre 

  • Énergie Matériaux Télécommunications Research Centre (Varennes)
    L’Accès crisis centre 
  • Énergie Matériaux Télécommunications Research Centre (Bonaventure)
    Centre L’Autre Maison 

Mental Health Allies Network

Need a listening ear? A member of the INRS community can listen to you, provide emotional and social support, and direct you to appropriate resources. The Mental Health Allies Network is made up of members of the staff and student community who act in a voluntary and confidential manner. These individuals are trained and supported to help those in need of psychological or psychosocial support.

Allies at the Armand-Frappier Santé Biotechnologie Research Centre

Allies at the Eau Terre Environnement Research Centre

Allies at the Énergie Matériaux Télécommunications Research Centre

Allies at the Urbanisation Culture Société Research Centre

Allies at the Administration

Self-care and support tools

To help you take care of your mental health, assess your psychological distress and well-being, monitor your symptoms and develop a strategy to get better, visit, My Tools section.

Wellness Together Canada

A website that helps you assess how well you’re functioning and your level of well-being or distress. It also provides self-help tools, peer coaching, and immediate one-on-one counselling by chat. The goal is to support you on your mental health journey and help with any difficulties you may be facing due to isolation, physical health concerns, substance abuse, financial and employment issues, and emotionally charged discussions about racial equality. Learn more

My tools

A website with help line and chat function plus a series of self-help tools to help you improve your mental health. These tools help you assess your psychological well-being or distress, monitor your symptoms, and develop a strategy for feeling better. Learn more

Feeling better…my way

A self-management support tool that helps you identify ways to feel better, regain your balance, and take care of your mental health when you’re experiencing difficulties related to anxiety, depression, or other problems. Learn more

Psychological Harassment and Sexual Violence

You need help? Write to us.