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Psychological Support

INRS offers various free and confidential services to members of its community experiencing personal, employment or academic difficulties, such as a self-help network, professional support and self-care tools. These resources are available, as the case may be, during working days or at any time.

1. Mental Health Allies Network

Need a listening ear? A member of the INRS community can listen to you, provide emotional and social support, and direct you to appropriate resources. The Mental Health Allies Network is made up of members of the staff and student community who act in a voluntary and confidential manner. These individuals are trained and supported to help those in need of psychological support.

Allies at the Armand-Frappier Santé Biotechnologie Research Centre

Also : Séverine Planté et Ghariba Mguilbi

Allies at the Eau Terre Environnement Research Centre

Also : Eisihower Ricon-Vargas

Allies at the Énergie Matériaux Télécommunications Research Centre

Also : Tatiana Brahmi et Vinayak Venkataraman

Allies at the Urbanisation Culture Société Research Centre

Also : Mirelle Zoa Ngoyene, Julius Taylor et Salomé Vallette

Allies at the Administration

Isabelle Genest
Isabelle Genest

2. Professional assistance

Anytime (24/7)

The Employee and Student Assistance Program (PAEE)

The Employee and Student Assistance Program (PAEE) is a psychological support service.

It helps people dealing with issues like depression, anxiety, stress, burnout, substance abuse, interpersonal issues, marital or family problems, and traumatic events find solutions before the situation gets worse. The end goal is to help those seeking assistance to regain their personal well-being, health, and quality of life of as quickly as possible.

The EEAP is an immediate or short-term, confidential, no-cost professional counselling service that you can access at any time.

Help is discreet and immediate. No one will know you are using the program, unless you tell them yourself. You are entitled to four hours of consultations with qualified staff specializing in psychology, social work, sexology, psychotherapy, and other practice areas.

Ask for help

To start making the changes you need to feel better, find answers to your questions, solve problems, make choices or better understand yourself, call toll-free 1-800-361-2433.

More information

You can consult the brochure (PDF, in French only) for more explanations. Visit the Work Health Life website and search for your employer (INRS) on the home page.

On workdays

Psychological support service

For a crisis intervention, a one-time consultation or a psychological follow-up to discuss your situation, to explore avenues of resolution or recovery and to be directed to the most appropriate resource for your needs, you can contact the INRS psychologist at

Insurance for private consultations

  • The Desjardins plan for international students offers a few meetings with a psychologist reimbursed up to a maximum of $500 per year. Check with your insurer.
  • The ASEQ group plan offers meetings with a psychologist or psychotherapist that are reimbursed up to a maximum of $500 per year, but you pay the first $50 for each visit. Check with your insurer.

For more information, contact the student record contact in your research center, the student who is mentoring you or the person responsible for Student Life Services.

Sooner or later we all have to deal with personal or work-related problems that can have consequences on our health, psychological well-being, and our job performance. INRS is there to help.

3. Self-care and support tools

To help you take care of your mental health, assess your psychological distress and well-being, monitor your symptoms and develop a strategy to get better, visit, My Tools section.

Wellness Together Canada

A website that helps you assess how well you’re functioning and your level of well-being or distress. It also provides self-help tools, peer coaching, and immediate one-on-one counselling by chat. The goal is to support you on your mental health journey and help with any difficulties you may be facing due to isolation, physical health concerns, substance abuse, financial and employment issues, and emotionally charged discussions about racial equality. Learn more

My tools

A website with help line and chat function plus a series of self-help tools to help you improve your mental health. These tools help you assess your psychological well-being or distress, monitor your symptoms, and develop a strategy for feeling better. Learn more

Feeling better…my way

A self-management support tool that helps you identify ways to feel better, regain your balance, and take care of your mental health when you’re experiencing difficulties related to anxiety, depression, or other problems. Learn more

COVID-19 Pandemic

The current situation is both new and unprecedented. It affects several aspects of our lives and upsets our daily activities. Each person will have different concerns and reactions to this global health crisis. 

Available resources to help you through these difficult times.

4. Emergencies and crisis

For emergency assistance, please contact Centre de prévention du suicide at 1-866-277-3553.

For a crisis situation requiring lodging, temporary daily support, or onsite intervention, please contact the crisis centre in your area on the Regroupement des services d’intervention de crise du Québec website.

  • Eau Terre Environnement Research Centre
    Québec City crisis centre 418-688-4240
  • Armand-Frappier Santé Biotechnologie Research Centre
    L’Îlot crisis centre 811-2
  • Urbanisation Culture Société Research Centre
    Le Transit crisis centre 514-282-7753
  • Énergie Matériaux Télécommunications Research Centre (Varennes)
    L’Accès crisis centre 450-679-8689
  • Énergie Matériaux Télécommunications Research Centre (Bonaventure)
    Centre L’Autre Maison 514-768-7225

You need help? Write to us.